In addition to its basic call features, Qridd’s WebRTC client also offers a range of advanced functionalities that cater to the diverse needs of modern businesses. From reason codes and distinctive ringtones to server and client-side Do Not Disturb options, Qridd’s WebRTC client empowers users with advanced tools for a more customized and efficient communication experience.
Advanced Call Features:
- Reason Codes: Qridd’s WebRTC client supports the use of reason codes, which allow users to enter predefined codes during call handling to indicate specific call outcomes or reasons for transfers or missed calls.
- Distinctive Ringtones (Alert-Info): To help users quickly identify the nature of an incoming call, Qridd’s WebRTC client allows for the customization of distinctive ringtones based on the Alert-Info header. By assigning unique ringtones to specific call types or sources, users can prioritize and manage their calls more effectively.
Server-side Do Not Disturb (DND): Qridd’s WebRTC client offers server-side Do Not Disturb functionality, enabling users to temporarily block incoming calls from reaching their extension. When DND is activated on the server side, calls will be automatically rerouted to a predetermined destination, such as voicemail or another extension.
Client-side Do Not Disturb (DND): For users who prefer to manage their Do Not Disturb settings within the WebRTC client, Qridd offers client-side DND options. When activated, client-side DND will mute incoming call notifications, allowing users to focus on their work without being disrupted by incoming calls.